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Customer Service

Contact

Phone: Toll Free (888)406-6151
E-mail: info@[remove this text]dolmafairtrade.com
Address: 180 Flynn Ave. Ste 5 Burlington, VT 05401

Shipping

Dolma uses USPS or FedEx to ship our products. You can expect your order to arrive within 3-5 days after you place your order. At the time of checkout, shipping will be added to your order so you can calculate the cost. We do not ship internationally at this time.

Returns

We want you to be completely satisfied with your purchase from Dolma. If you are unhappy with your purchase please return the package within 30 days for a refund.  We will credit the card you used at the time of purchase for the full amount of the product and any taxes.  After 30 days we can provide you with a store credit. Shipping charges are non-refundable.

Security and Privacy Policy

Dolma is committed to protecting your privacy and security.  We will not share or sell your information to any third party.  The following information is collected when you navigate our site: Internet Protocol (IP) Address, Information about pages visited and the duration of time visitors stayed. Information collected is used to improve the navigation of our site. If you choose to create a secure account at our site we store your contact information including but not limited to name, mailing and billing address, phone number, e-mail address as well as order information. Dolma does not store any credit card information.

Dolma uses standard encryption technology to transfer visitor information.  We use a secure server to prevent third parties from collecting any contact or financial data.

If you have any questions about our Security and Privacy Policy please contact us by e-mail info@[remove this text]dolmafairtrade.com or phone (888)406-6151.

Note: Retail partners are subject to different terms as outlined in our Retail Partner Terms & Conditions.